Dealing with Customers with Special Needs

Course Overview

The leading countries seek to enable people with special needs to serve themselves and to carry out their activities naturally by providing means that facilitate their movement, Lawmaking and train service providers to communicate with people with special needs of different types of disability and facilitate their access to various services.

Course Objectives

By the end of this course participant will be able to:

  • Identify the characteristics of people with special needs and identify their abilities.
  • Classify different types of disabilities and the special skills to deal with each class.
  • Identify ways to facilitate the provision of services for people with special needs.
  • Promote participants' motivation to help people with special needs and motivate them to serve themselves and engage in society naturally.
  • Learn about the UAE's approach in supporting people with special needs and providing distinctive services
Location
:
Dubai
Date
:
06 September 
Language
:
English / Arabic
Location
:
Dubai
Date
:
13 September 
Language
:
English / Arabic

Certificates and Associations

  • KHDA - Accreditation of the Knowledge Authority - Dubai: All of our courses are accredited by the Knowledge and Human Development Authority in the United Arab Emirates
  • Bristol Academy: All our courses are accredited by Bristol Academy - Kuala Lumpur
  • LMGO: All of our courses are accredited by the Institute of Leadership and Management - Switzerland
  • Global Innovation Institute - GInI: The center is accredited to offer all specialized innovation courses from Global Innovation Institute in America

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