Course Overview

Human beings are naturally social creatures, you may think that the good relations is important for the customers satisfaction, but its actually makes you happier and more productive . In order to make a successful effective relations with all parties, you have to get a particular efficient tool which is what we call communication skills" which you will get after this training course.

Course Objectives

By the end of this course participant will be able to:

• Go through human behavior origin and consequences.
• Analyze the human behavior, how its reflect on the image of the individual according to psychology.
• Define the process of communication and identify the key skills.
• Understand the nature of different human relations and the role of communication in building this relationship.
• To create a perception among participants about the appropriate communication mechanisms between the different administrative and organizational levels within the organization.
• Train participants on some effective models of successful communication.
• Recognize the importance of building positive relationships between all effective parties within any organization.
• Qualify participants to build positive relationships through the implementation of certain deliberate steps then clarify the role and mechanism of implementation of each step.
• Know the basics of dealing with others in building effective relationships.
• Enable participants to build good relationships based on understanding modern psychology analyzes.

Certificates and Associations

• KHDA - Accreditation of the Knowledge Authority - Dubai: All of our courses are accredited by the Knowledge and Human Development Authority in the United Arab Emirates
• Bristol Academy: All our courses are accredited by Bristol Academy - Kuala Lumpur
• LMGO: All of our courses are accredited by the Institute of Leadership and Management - Switzerland
• Global Innovation Institute - GInI: The center is accredited to offer all specialized innovation courses from Global Innovation Institute in America