Overview

Governmental institutions face great challenges in managing variables, developments and multiple requirements at the levels of governments, partnerships, customers and society, so that they are in the forefront and pioneering, and they are always in the field of competition with private and governmental entities, so they adopt important in strategic and future planning, creativity, innovation and human resources. In order to achieve the optimal competitive advantage. The correct understanding of the system of organisational excellence is the cornerstone for building the skills of the internal assessor of the fourth generation system, along with a set of special skills for research and detection and auditing processes to maintain the institution's progress towards achieving full standards of governmental excellence

Course Objective

By the end of this course participant will be able to:

• Define the concept of governmental excellence and its standards.
• Learn about multiple mechanisms for evaluating institutional performance, including self-evaluation.
• Gain special skills to qualify an Excellence assessor.
• Understand the importance of institutionalizing the principles of continuous improvement of performance, services and results through working evaluation teams.
• Master the skills of preparing integrated evaluation reports, proposed recommendations and following the development process.
• Identify areas for evaluating institutional work performance.
• Be able to prepare and execute assessment visits.
• Learn the mechanisms for monitoring improvement and development process.
• Realize global trends in evaluating organizational performance excellence.

Certificates and Associations

• KHDA - Accreditation of the Knowledge Authority - Dubai: All of our courses are accredited by the Knowledge and Human Development Authority in the United Arab Emirates
• Bristol Academy: All our courses are accredited by Bristol Academy - Kuala Lumpur
• LMGO: All of our courses are accredited by the Institute of Leadership and Management - Switzerland
• Global Innovation Institute - GInI: The center is accredited to offer all specialized innovation courses from Global Innovation Institute in America